The tie itself is just great. The quality feels excellent and I loved the pique cotton look - it was exactly what I wanted. I really liked that variety in style I could choose from. I wanted a slimmer look, so I went with the slimmest bow tie. It looks so cool. The only concern I had upon receiving the tie was the size-adjusting method. It's the same type of sliding adjustable loop that you might find on the back of a baseball hat or a backpack strap. This made for a slight bump in the tie while it was around my neck. But I quickly stopped noticing it, and it didn't show in pictures. As for the purchase process, I had an excellent experience purchasing my tie. I had called their customer service a few times before making my purchase to ask questions. They were always very knowledgeable and informative on the phone. Then, I made my order and wanted expedited (priority) shipping instead of regular first class because my wedding was coming up fast. There's a slight additional charge for this. When I ordered the tie, I forgot to click priority. I immediately emailed them to ask to upgrade me to priority and charge my credit card. They said no problem, but they'll do it for no charge! The tie arrived in a few days, carefully packaged. And to my pleasant surprise, they included a free flower lapel pin! AND, it's made in America. Perfect.
